Frequently Asked
Questions

Every order placed on Auraya comes with a fit guarantee. Before your final garment is produced, we take your measurements through a video fitting and build your order to those exact specifications.

For orders above ₹70,000, we dispatch a physical muslin toile — a prototype of your garment in plain fabric — so you can check the fit before we cut the final fabric. If anything needs adjusting, we adjust it. The final garment is only produced once the fit is confirmed.

A muslin trial, also called a toile, is a prototype of your garment made in plain unbleached cotton fabric. It replicates the exact construction, structure and fit of your final outfit — without using the actual fabric.

At Auraya, we dispatch physical toiles for orders above ₹70,000 so clients can wear the prototype, check the fit across every measurement point, and request adjustments before the final garment is cut. This is standard practice in couture ateliers worldwide and the most reliable way to guarantee a perfect fit.

After you place an order, our team schedules a video call with you. During the call, we guide you through taking your measurements — explaining exactly where to place the tape for each measurement point.

We record all measurements, note your posture, body proportions, style preferences and any fit concerns. For clients outside India, this is our primary fitting process and it works across time zones. The call typically takes 30–45 minutes.

For a lehenga, the key measurements are bust, under bust, waist (at the point where the lehenga waistband will sit — not just the natural waist), hips, tummy, shoulder width, blouse length, skirt length and height.

At Auraya we take all measurements through a guided video fitting — you don't need to measure yourself in advance. Our team walks you through each point on the call.

It shouldn't — because we build the fit confirmation into the process before production begins. However if there is any discrepancy from the confirmed measurements, Auraya takes responsibility and arranges alterations at no additional cost. This is what our fit guarantee covers.

Typically 6–10 weeks from order confirmation, depending on the designer and the complexity of the embroidery. For orders requiring a muslin toile, add 1–2 weeks for the toile dispatch and approval process.

We always recommend ordering at least 3 months before your event date to allow time for adjustments if needed.

Auraya curates over 250 Indian designers including Raghvendra Rathore, Varun Bahl, Rohit Gandhi Rahul Khanna, Siddhant Aggarwal, Jatin Malik, Abhishek Sharma, Papa Don't Preach, Mandira Wirk and many more.

The full designer list is available on aurayafashion.com.

Yes — with one honest clarification. When a designer we work with drops a new collection, it goes live on the site. And even if a specific piece or collection isn't listed yet, reach out — as an e-commerce platform we can source pieces directly and get them to you.

We don't list everything blindly. We curate what we can stand behind — because every order comes with a 100% fit guarantee, video fittings, and muslin trials. We'd rather source the right piece for you than list everything and deliver it badly.

Looking for something specific? WhatsApp us and we'll tell you honestly whether we have it or can get it.

Yes. As an e-commerce platform working directly with designers, we can source specific pieces or collections that aren't currently listed. Reach out via WhatsApp or email with the designer name and piece you're looking for and we'll check availability and pricing for you.

It depends on your aesthetic, budget and how much embroidery you want. Broadly:

For classic and regal bridal work: Raghvendra Rathore, Rohit Gandhi Rahul Khanna.

For contemporary and lighter bridal: Varun Bahl, Abhishek Sharma, Papa Don't Preach.

For festive and colourful: Jatin Malik, Siddhant Aggarwal, Mandira Wirk.

Our team is happy to guide you based on your specific requirements — reach out for a consultation.

Yes — Auraya ships worldwide. We have clients across the USA, UK, Australia, UAE, Canada and Singapore. International shipping timelines and costs vary by destination and are confirmed at the time of order.

Yes — Auraya's entire process is built for international clients. Video fittings are conducted across time zones, fabric swatches can be dispatched before you confirm your order, and physical toiles are dispatched internationally for orders above ₹70,000.

You receive the same service as a client visiting a designer studio in Delhi — without being in Delhi.

All fittings are conducted over video call. Our team guides you through the measurement process, notes your proportions and preferences, and builds the garment to your exact specifications.

For orders above ₹70,000 we dispatch a physical muslin toile internationally so you can verify the fit before the final garment is produced.

Yes. If you want to see the actual fabric, colour and texture before committing to an order, we can arrange swatch dispatch. This is particularly useful for international clients who cannot visit a studio.

Contact us on WhatsApp or email to request swatches.

Import duties vary by country and are the responsibility of the recipient. We recommend checking your country's import regulations for clothing and textiles before placing an order. Our team can advise on typical duties for your destination at the time of ordering.

Browse the collection on aurayafashion.com and add your chosen piece to cart. Once the order is placed, our team will reach out within 24–48 hours to schedule your video fitting.

You can also reach out via WhatsApp before ordering if you'd like guidance on designer selection, sizing or availability.

The Vanity Van is Auraya's mobile luxury showroom — a curated, in-person shopping experience that comes to you. It brings designer pieces directly to your home or venue, allowing you to see, touch and try before ordering.

Contact us to enquire about Vanity Van availability in your area.

Modifications to measurements and styling can be made up until the point the final fabric is cut — which is why our fitting and toile process exists. Once production begins on the final garment, changes are limited.

Cancellations are subject to our cancellation policy. Please contact our team as early as possible if you need to cancel.

Mehendi / Haldi — Light and casual. Cotton or georgette in earthy or pastel tones. Midi lengths, lehenga skirts, palazzo sets. Nothing you'd mind getting turmeric on.

Sangeet — Your most experimental function. Floor-length lehengas, draped sarees, contemporary gowns. Colour is fully appropriate here.

Baraat / Wedding Ceremony — Full length is the gold standard. Lehenga, six-yard saree, or floor-grazing anarkali. Avoid anything above the knee.

Reception — Similar energy to sangeet. Floor-length remains safe, but a well-styled midi with heavy embellishment reads equally elegant.

The old taboo around black at Indian weddings has largely faded in urban India. For the reception, sangeet, or cocktail function, a well-chosen black outfit reads as elegant and modern.

For the main ceremony or baraat, traditional families may still prefer you avoid it — read the room and the family. When in doubt, opt for a dark jewel tone instead: midnight navy, deep plum, or bottle green carry the same sophistication without any risk.

Mehendi / Haldi — Light cotton kurta pajama in earthy or pastel tones. Nothing embellished.

Sangeet — A bandhgala, printed kurta with trousers, or Indo-western jacket. Colour is welcome. Jatin Malik does particularly well for this function.

Baraat / Ceremony — Sherwani or achkan is the gold standard. Raghvendra Rathore and Rohit Gandhi Rahul Khanna are exceptional for this occasion.

Reception — A Western suit (navy, charcoal, black) or a textured bandhgala. Varun Bahl and Siddhant Aggarwal both do contemporary Indian menswear that works well here.

The most common mistake men make is fit. A sherwani that doesn't sit correctly on the shoulder undoes everything else.

Lehenga — Always floor length. The dupatta and blouse proportions matter as much as the skirt length.

Saree — The petticoat hem should just graze the floor. Too short and the drape unravels.

Anarkali — Floor-grazing for ceremonies, midi for mehendi and casual functions.

Gown — Floor length for weddings and receptions. A well-styled midi works for cocktail and sangeet if the embellishment is heavy enough.

One thing most people overlook: fit matters more than length. A perfectly fitted midi will always look more intentional than an ill-fitting floor gown.